A team that runs the practice, so you can lead it.
1:1 coaching
The same work as the Playbook, built around your practice.
Some practices are better suited to one-to-one: a lot changing at once, more than one site, or a situation you'd rather not talk about in a group. So we do the same work just for you, starting with a 90-day Roadmap and carrying on for six months at a time if it's working.
25 minutes with me, no pressure. We'll work out together whether one-to-one or the Playbook suits your practice better.
How it works
It's the same six systems as The Practice Playbook, taken in the order your practice needs them, and it works the same way: small actions, done consistently, until they're just how things are done.
We start with where you are
A baseline of the practice and the team, so we both know what we're measuring against.
We agree the first thing
Usually one or two of the six systems, whichever is costing you most right now.
We build it, then bed it in
Regular calls with you and your practice manager, two or three actions between each one, and me holding the line while it settles.
We review at 90 days
What's changed, what's next, and whether carrying on makes sense.
What it looks like a year on
"He'll give you your time back. He'll give you the culture. And if the culture is there, your cash flow goes up, your patients are happier, and you get time back to pursue the things you actually want to pursue."Amy Barnes, Lytham Dental
"We were on our knees... The practice is now peaceful. The chaos has gone."
Stuart Barnes, Lytham Dental
"We've got defined targets now, and we know how to work to achieve them. We don't waste energy on the things that we cannot control."
Achillefs Sotiriou, Old Surgery Dental
"The work stress has largely resolved. It feels a lot less pressured. The hamster wheel has gone a little bit. We are happier."
Steve Lomas, Old Surgery Dental
Seven practices have renewed with me, and three of them twice. Read the client stories →
Who it's for
Owners and managers who want the work tailored to one practice, and who'll make the time between calls to do it. It isn't for anyone looking for a sounding board with no actions attached.
One-to-one or the Playbook?
The Practice Playbook is the same work in a small group of practices, twelve months with your practice manager, and the next group starts in January 2027. One-to-one moves at your pace and in your order. If you're not sure which fits, that's exactly what the call is for.
Let's talk about your practice
A 25-minute call about where the practice is now, where you'd like it to be, and the one or two things that would make the biggest difference first. You'll leave with a clear next step whether or not we work together.
Or email [email protected] and I'll come back to you within two working days.
Standards that hold when you're not in the building.