ONE HOUR OF ENHANCED CPD, GDC DEVELOPMENT OUTCOME B.
Why good people really leave your practice — and how to keep them
You can't hire your way out of a practice people don't want to stay in.
Most practices I work with aren't short of good intentions about their people. They're short of a reason for those people to stay when someone down the road offers them another two pounds an hour and a nicer staff room.
The usual response is to get better at recruiting, which is understandable and mostly doesn't work, because the leak is at the other end. People rarely leave over pay. They leave over how the place is run, and how a place is run is a set of systems that either exist or they don't.
This hour is about the ones that matter, why good people go, and what actually makes them stay.
WHAT YOU'LL LEAVE WITH
Why recruitment problems are usually retention and leadership problems in disguise.
Why good people leave, and what makes them stay.
Four levers that change it — clarity, a leadership layer that actually leads, standards and rhythm, and growth.
How a team that runs without you protects your people, your energy and the value of your practice.
One clear, low-cost thing you can do next week.
WHO IT'S FOR
Practice owners and practice managers, and ideally both of you. If one of you comes away with it and the other doesn't, it's twice as hard, and that's true of most things in a practice.
Founder, Exceptional Team Performance & Leadership Specialist for Dental Teams