The CSR Academy Stages

Month 1

KICK OFF SESSION – 45 mins-1 hour

Attendees – owner/Principal/managers

DRAFT THE CSR ACTION PLAN – completed by CSR Coach

I will create your suggested CSR Action Plan based on the outcomes of the Kick-Off Meeting
I will develop and agree on the Action Plan

Month 2

LAUNCH & ENGAGEMENT SESSION – 45 mins-1 hour

Attendees – the whole team for an inspiring and engaging session which will communicate your commitments and invite their input on shaping your CSR plan and how they will get involved.

PLAN FINALISATION – completed by CSR CoacH

Following the team’s input and ideas, I will finalise the plan and provide a 30-day action plan for the CSR Champion to help them get started and make quick wins.

COMMUNICATIONS PACKAGE – completed by CSR Coach

I will turn your values, commitments and plans into key messages that you can use in a patient/customer display and on your website. I will also create a social media content plan and supply this to you.

Month 3

HANDOVER

A month after the team engagement meeting, I will review progress via Zoom/Skype/Phone with your CSR Champion. We will make adjustments and agree on the plan for the next month.

Month 4-6

IMPLEMENTATION & MANAGEMENT

As the CSR Champion delivers the plan, I will continue to support them, coach them and hold them to account through a 30-minute monthly coaching call. This ensures that the plan remains on track and that CSR activity becomes firmly embedded in the business.

Month 7-9

CELEBRATE AND CERTIFY

This stage may be reached earlier depending on your starting point and the level of certification you aim for. The aim is to have your hard work recognised and celebrated through an official certification in Dental CSR.

Month 10-12

REVIEW & PLAN